Shhhhh…. Listen (or in this case read further ?)
In my previous article and posts, I gave several tips on what to do to become a great communicator (if you missed any of them, you can go to the blogs on my website under Blogs/Communication).
However, did you know that to be a great communicator you also need to NOT talk, but observe and listen??
Yes, I repeat: to be a great communicator, you need to stop talking and start listening and observing your audience or counterpart(s).
Because when you stop and listen to your counterpart(s), especially if they are not native English, you give them the opportunity to:
- Absorb or digest the information they have just received
- Ask you questions
- Provide you some feedback or some new insights
- Teach you something new
When you stop and observe, you are able to notice whether your audience is motivated or bored, understanding or confused, ready to listen to more or impatient. Even a short pause will stop your audience from daydreaming and will bring them back into active listening. Once you have noticed how your audience feels, you can then adjust your message to keep your audience engaged till the end.
The best leaders are excellent communicators, They know they do not know everything. They are willing to learn to continuously improve. That is one of the reasons why they always listen to their audience.
Remember: there is a good reason why we have 2 ears, 2 eyes and only 1 mouth! ?
“One of the most sincere forms of respect is actually listening to what another has to say” – Bryant H. McGill –
? Contact me for help on multicultural leadership, communication, diversity or team performance!
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